Shipping & Return

Order Delivery

Delivery estimates are estimates and are not to be taken as delivery guarantees. We want you to be happy with your order!

If you’re not, you can return/exchange your items. 

Before exchanging or returning a product or your entire order, please contact us at [email protected]. No exchange/return will be accepted without our authorization. All returns and or exchanges that are not defects will be subjected to a store credit only.

All the products on sale are Final Sale. No Exchange and no Refund.

All the customized products are Final Sale. No Exchange and no Refund.

Return shipping for non-defective items is at the buyer's expense with their choice of courier ( a tracked delivery is always recommended).

 

Return New Items Only

Returned cleats, clothes, and accessories must be in new, unworn condition without any scuffs, scratches, stains, tears, or hair and with the original tags attached. 

 

Some Items Can’t Be Returned

All clearance items are final sale and cannot be returned or exchanged. Gift cards are final sale and cannot be returned.

 

Keep the Tags On

Please keep this tag on if you want to return the item. If you return an item without the original hangtag attached, the return will not be processed.

 

No Refunds.

Exchanges or returns for an in-store credit must be made within 10 days of purchase. The original receipt is required.

All items must be in unused/unworn condition, with all tickets attached and in its original packaging.

Items marked as FINAL SALE are excluded from exchanges or returns.

FINAL SALE on underwear, undergarments, socks, mouth guards, masks, and face coverings due to hygienic reasons.

FINAL SALE on customized or personalized products.

FINAL SALE on clearance items with a reduction of 30% or more.

No guarantee on goalkeeper gloves.

Guarantee on footwear:

Exchanges of defective footwear must be made within 30 days of purchase with its original receipt.

This guarantee is only for manufacturing defects. This does not cover normal wear and tear, improper use, and accidental breakage.

All the products on sale are Final Sale. No Exchange and no Refund.

All the customized products are Final Sale. No Exchange and no Refund.

Euro Cup and Copa America Jerseys: FINAL SALE. No exchanges, no returns

 

Return shipping for non-defective items is at the buyer's expense with their choice of courier ( a tracked delivery is always recommended).