• Any product qualified for exchange or return must be in brand new condition.
  • Before returning a product, please call our customer service department at (514)277-5951 ext. 101 or by email at
  • Items must be returned with appropriate tages and/or boxes.
  • Return process must begin within 10 days of receiving item.
  • No refund on customer error in regards to size or style.
  • All returns must be sent back with National Posts Offices only.
  • Any refund or credit will be for purchase price only.
  • Shipping cannot be refunded for the purchase, return or exchange. Buyer assumes the cost of all shipping.
  • Buyer assumes cost of any other fees that may occur within shipping.
  • For all international returns or exchanges, the declared value for Customs / Shipping can't be over CAD$70. (In order to avoid extra-charges)
  • All credits or refunds are subject to an evaluation period.
  • Any customized or personalized items cannot be returned or exchanged.